*Domestic shipping is free with any purchase. We use USPS Mail (1-5 business days)
*International orders over $150 ship free with a deferred carrier depending on the shipping destination.
*International orders under $150 ship with an discounted shipping rate set by Shopify. Rates will depend on the shipping destination.
*We're not responsible for any additional duties or customs fees.
*Free returns are accepted on clothing items for your first order. If you're unsatisfied within 14 days, please email us at firstname.lastname@example.org to obtain a free return label.
* We do not accept returns on sock and underwear that have been taken out of there original packaging. For color of fabric and goods, please refer to the photos on the product page of the website.
*We do not accept returns on offers and sale items. All sales using discount codes, shop sales, and email offers are final.
*Eligible returns are accepted in the form of a refund after your first pair as long the garments were clearly never worn. The item must be in its original package. We reserve the right to deny any returns and send back if we believe otherwise. Return shipping is paid for by the customer after the first order.
2200 Decatur St
Richmond, VA 23224-3716
*Please include your order number, name or original receipt with the returned item.
3. Size Chart?
Small (29"- 31")
Medium (32"- 34")
Large (35"- 37")
Extra Large (38"- 40")
4. How do I speak to someone?
E-mail us, we'll get back to you as soon as possible: email@example.com.
5. How long will it take to get my order?
2 - 4 business days domestically and up to 10-14 business days globally.
7. Terms & Conditions?
Any of the information we collect from you may be used in one of the following ways:
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
New York Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the New York Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://drutherswear.com